How it works:
Make sure your nappies are clean, stain-free, lint-free velcro, and include inserts. All nappies should be fully functional. Check the snaps, PUL, and elastic. We will not accept nappies are not fully functional.
Trade in maximum values for store credit are based on the following:
Checklist prior to sending for maximum credit:
Credit values are quotes only, not a guaranteed price. Once we receive nappies and have inspected them we will determine your credit. If they meet the guidelines above according to our standards, they will receive the quoted store credit. Inserts and nappies are considered separate, you can just send nappy shells without inserts.
Store credit will be issued within 3 business days once we have inpected your nappies. You will receive an email listing your credit which will be added to your Tweedle account in the form of reward points. Reward points don't expire and you can use it on any purchase from our store.
In most cases we grant 25% of the retail price based on product type. In the event you have 'as new' nappies which have only been tried on/used once or twice and not right for your baby we may grant 40% of the retail price based on inspection.
*We do not accept nappy creams, lotions, sprays, wipe solutions. We are happy to consider other cloth related items. We will accept brands of products we don't currently stock.
*We reserve the right to refuse returned nappies for any reason.
*no cash payment will be made for nappy trade ins, store credit will only be issued.